Shipping policy
Last updated: July 28, 2026
This Shipping Policy applies to orders placed through Velqari.
Order Processing Time
Orders are usually processed and shipped within 2–3 business days after the order is placed.
Please note that orders are not typically processed or shipped on weekends or public holidays. If your order is placed during a weekend or holiday period, it will usually be processed on the next business day.
In the event of severe weather, transportation disruptions, carrier delays, public emergencies, or other factors beyond our reasonable control, shipment may be delayed. We will process and ship affected orders after the unstable conditions have been resolved or once normal shipping service becomes available.
Estimated Delivery Time
The estimated delivery time is approximately 30–45 days after shipment.
Actual delivery times may vary depending on the destination country or region, shipping carrier, local delivery conditions, customs processing, weather, public holidays, and other factors beyond our control.
Shipping Rates and Free Shipping
Shipping rates and free shipping conditions may vary depending on the destination country or region.
Available shipping options for your location, including any applicable free shipping threshold, will be displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and provided to you.
To check the current location or delivery status of your order, please visit:
https://www.17track.net/en
Please allow some time for tracking information to update after the tracking number has been issued.
Lost Packages
If your package appears to be lost or if the tracking information has not updated for an extended period, please contact us at admin@velqari.com.
When contacting us, please include your order number, tracking number, and the email address used to place the order so that we can assist you more efficiently.
Incorrect Shipping Information
Please make sure your shipping information is accurate before submitting your order.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that shipping information can be changed once an order has been processed or shipped.
Contact Information
If you have any questions about this Shipping Policy or need assistance with your order, please contact us:
Legal Representative: Kristine Bailey
Email: admin@velqari.com
Phone: +1 717-315-9180
Business Address: 4610 Jonestown Rd, Harrisburg, PA 17109, United States